Privacy Policy

Introduction

Protecting your privacy is important to us; we want to be open with you on how and why we use your personal information. We are committed to protecting Your privacy. This privacy policy (referred to as the “Policy”) explains how and for what purposes We use the Personal Information collected about You when You use the Site. Please read this Policy carefully. In the tables below We set out the types of Personal Information We collect, where it comes from, why We collect it, Our lawful basis for processing the Personal Information. Our Platforms are not intended for anyone under the age of 18 (referred to herein as “Children” or “Child”). We do not knowingly collect or process Personal Information relating to Children. If You become aware that Your Child has provided Us with Personal Information without Your consent, please contact Us, upon verification,we will delete such Personal Information.

Personal data we collect

We collect the following categories of personal data:

• Addresses you lived in:such as addresses where you lived and dates for the periods you lived in those addresses.
• Correspondence and enquiry data:such as name, email address, received letters or parcels and photo images of those.
• Profile data:such as name, email address, profile picture and device used to access the website.
• Technical data:such as device type, IP address, web logs, usage of our site, browser type

Purpose and lawful basis

We rely on a mixture of legitimate interests, consent and legal obligations to process your personal data in order to:

• advertise and marketing.
• build address databases.
• provide current and historical addresses.
• provide services such as:
  • enabling you to receive notifications of correspondence addressed to you in you previous addresses.
  • resolve any queries or complaints you may have.
  • customise and enrich your experience on our sites.
  • improve our site and services and to help troubleshoot.
  • monitor for quality assurance and internal training.

How long we keep it for

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information.

Your rights

You can exercise any of your rights (right to access, rectification, erasures object or restrict processing, request that we transfer your data to another data controller, or withdraw consent where you have given us consent in the past) by contacting us via contact form or email admin@wrongaddress.com. We will require proof of ID to confirm your identity.

Direct marketing

If you have given us permission, we’ll send you marketing messages either directly from us or on behalf of our members or partners. We will customise our communications with you based on your use of our platforms. You are in control and can opt out of direct marketing at any time by contacting us or updating your preferences.

Contacting us

If you have any questions about this policy, how we use your personal data, wish to exercise any of your rights, or want to report a suspected breach of your personal data, please contact us. You can contact us using the website form or by using the email admin@wrongaddress.com.

Cookies and tracking

Like many websites, We use “cookies” to enable Us to simplify the signing-in procedure. We only collect Strictly Necessary Cookies

Your duty to inform us of changes

It is important that the Personal Information We hold about You is accurate and current. Please keep Us informed if Your Personal Information changes during Your relationship with Us.